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Army HIVE Christmas and New Year Closures

The majority of Army HIVEs will be closed after duties on Fri 19 Dec 25 and will reopen on Mon 5 Jan 26. There may be localised variations to these dates for individual HIVEs.

Army HIVE HQ is also closed during the festive fortnight, so any enquiries submitted via the ‘If you need further information’ MS Forms function on our UK, Cyprus or Overseas blogs will be answered when we return in the New Year.

We will periodically cover private messages on our Army HIVE Facebook platform (and X/Instagram where possible) whilst we are closed. However, this will not be 24/7 and should not be relied upon for anything that requires an urgent response.

To support our customers with more immediate requirements however, the Army HIVE HQ email will provide a comprehensive out of office autoreply, detailing points of contact that are either 24/7, emergency providers, or open over the festive leave fortnight. To receive this autoreply, please email:
RC-Pers-HIVEComms-0Mailbox@mod.gov.uk

Individual HIVEs will also provide localised contact details for Christmas and New Year cover wherever possible in their automated replies. Therefore, if you email your closest HIVE, which you can find on HIVE’s page on the Army website, their autoreply may be of additional assistance.

Army HIVE wishes all of its Service community customers, and our internal and external stakeholders, a very happy Christmas and New Year. We look forward to continuing our support and engagement in 2026.


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Friday, 12 September 2025

Travel Medicine Fees for DPHC Overseas Civilian Patients


With effect from 1st July 2025 there will be a new mechanism for charging for entitled civilian patients requesting travel medicines.

The following travel vaccines are free and in line with NHS direction, this list will be reviewed when the NHS policy regarding travel medicine is changed. This policy by the NHS is under review.

(Polio) Combined diphtheria/tetanus/polio.
Typhoid
Hepatitis A
Cholera – this will ONLY be provided if it meets the strict criteria

All other vaccines and medicines for travel purposes not related to duty and posting for registered entitled family members and other non-military patients will be charged.If a decision is made to supply or administer travel medicines then the following charges will be levied:

For all travel antimalarial prophylaxis irrespective of course length the charge will be £25

For all travel vaccinations the charge will be £50 per vaccine (e.g., patient is required to have a course of 3 rabies vaccines they will be charged for the number of rabies vaccines administered thus a full course will be £150)

The charge is NOT per item but per vaccine

Individuals who are exempt from prescription charges will still be expected to pay for travel medicines. This includes children.

*Medical and maternity exemptions do not apply to travel medicines.

*Prescription Prepayment Certificate holders will also pay for travel medicines.

*Vaccinations and or malaria prophylaxis administered or supplied on Patient Group Directions or prescribed will incur the charge.

For regular military personnel, all travel medicines recommended by recognised travel medicine information sources are supplied against prescriptions issued by DPHC Medical Treatment Facilities (MTFs) at no charge to the individual, whether the travel is duty-related or not.

If the same travel medicine is supplied via a travel clinic the charges would be significantly higher. This will ensure that DPHC overseas registered entitled civilians are being correctly charged for a service. This service will not generate profit but merely make a charge for a service that will be in part aligned to DPHC UK.

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