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Army HIVE Christmas and New Year Closures

The majority of Army HIVEs will be closed after duties on Fri 19 Dec 25 and will reopen on Mon 5 Jan 26. There may be localised variations to these dates for individual HIVEs.

Army HIVE HQ is also closed during the festive fortnight, so any enquiries submitted via the ‘If you need further information’ MS Forms function on our UK, Cyprus or Overseas blogs will be answered when we return in the New Year.

We will periodically cover private messages on our Army HIVE Facebook platform (and X/Instagram where possible) whilst we are closed. However, this will not be 24/7 and should not be relied upon for anything that requires an urgent response.

To support our customers with more immediate requirements however, the Army HIVE HQ email will provide a comprehensive out of office autoreply, detailing points of contact that are either 24/7, emergency providers, or open over the festive leave fortnight. To receive this autoreply, please email:
RC-Pers-HIVEComms-0Mailbox@mod.gov.uk

Individual HIVEs will also provide localised contact details for Christmas and New Year cover wherever possible in their automated replies. Therefore, if you email your closest HIVE, which you can find on HIVE’s page on the Army website, their autoreply may be of additional assistance.

Army HIVE wishes all of its Service community customers, and our internal and external stakeholders, a very happy Christmas and New Year. We look forward to continuing our support and engagement in 2026.


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Friday, 5 September 2025

Pinnacle Service Families: Virtual Outreach Day on 10 Sep 25

Pinnacle are inviting all Service Family Accommodation (SFA) residents to join our next Virtual Outreach Day on Wednesday 10th September 2025. This online event is a valuable opportunity for families to connect directly with our support teams via Microsoft Teams, from the comfort of their own homes. 

Whether families are dealing with a tricky repair, have questions about allocations, or simply want to better understand the services available to them, the outreach day is designed to provide tailored assistance and guidance. These sessions are part of Pinnacle’s broader initiative to ensure military families have multiple, accessible ways to get the support they need. 

Booking is now open and can be done easily here.  

 

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