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Army HIVE Christmas and New Year Closures

The majority of Army HIVEs will be closed after duties on Fri 19 Dec 25 and will reopen on Mon 5 Jan 26. There may be localised variations to these dates for individual HIVEs.

Army HIVE HQ is also closed during the festive fortnight, so any enquiries submitted via the ‘If you need further information’ MS Forms function on our UK, Cyprus or Overseas blogs will be answered when we return in the New Year.

We will periodically cover private messages on our Army HIVE Facebook platform (and X/Instagram where possible) whilst we are closed. However, this will not be 24/7 and should not be relied upon for anything that requires an urgent response.

To support our customers with more immediate requirements however, the Army HIVE HQ email will provide a comprehensive out of office autoreply, detailing points of contact that are either 24/7, emergency providers, or open over the festive leave fortnight. To receive this autoreply, please email:
RC-Pers-HIVEComms-0Mailbox@mod.gov.uk

Individual HIVEs will also provide localised contact details for Christmas and New Year cover wherever possible in their automated replies. Therefore, if you email your closest HIVE, which you can find on HIVE’s page on the Army website, their autoreply may be of additional assistance.

Army HIVE wishes all of its Service community customers, and our internal and external stakeholders, a very happy Christmas and New Year. We look forward to continuing our support and engagement in 2026.


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Monday, 31 March 2025

FamCAS 25: Have you shared your views on Service family life? Time’s running out!







The Families Continuous Attitude Survey (FamCAS) 2025 closes in 1 week! Don’t miss your opportunity to tell us what you think about Service family life.

Each year, Defence invites a random sample of Service partners to complete the Families Continuous Attitude Survey (FamCAS). This survey is your chance to tell us about your experiences and views in relation to various aspects of Service family life.

You can see if you are in this year’s sample, and can access the survey, by using the online tool. The survey closes on Monday 7 April 2025 at 23:59.

Why complete the survey?

Your feedback will help us to understand what Service life is like for your family, which will help us to make informed decisions on what changes to prioritise and develop policies to address your family’s challenges and needs. Whether it’s with childcare and children’s education, housing, deployment, or employment.

Who can complete the survey, and how?

To find out if you can take part in FamCAS 2025, please use the online eligibility tool. You will be asked to enter a token/access code, which is your partner’s Service number. This is needed for security reasons only. Please be assured that all survey responses are anonymous.

If eligible, the tool will direct you to the survey. We recommend using Google Chrome or Microsoft Edge.

If you have any questions about this year's FamCAS, please email: Analysis-Surveys-Enquiries@mod.gov.uk.

Information and support

Check out our new Families Hub, which signposts to support, guidance and organisations to help you navigate Service family life.

Visit Discover My Benefits to find out about the range of benefits, opportunities, and support for you and your family.