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Army HIVE Christmas and New Year Closures

The majority of Army HIVEs will be closed after duties on Fri 19 Dec 25 and will reopen on Mon 5 Jan 26. There may be localised variations to these dates for individual HIVEs.

Army HIVE HQ is also closed during the festive fortnight, so any enquiries submitted via the ‘If you need further information’ MS Forms function on our UK, Cyprus or Overseas blogs will be answered when we return in the New Year.

We will periodically cover private messages on our Army HIVE Facebook platform (and X/Instagram where possible) whilst we are closed. However, this will not be 24/7 and should not be relied upon for anything that requires an urgent response.

To support our customers with more immediate requirements however, the Army HIVE HQ email will provide a comprehensive out of office autoreply, detailing points of contact that are either 24/7, emergency providers, or open over the festive leave fortnight. To receive this autoreply, please email:
RC-Pers-HIVEComms-0Mailbox@mod.gov.uk

Individual HIVEs will also provide localised contact details for Christmas and New Year cover wherever possible in their automated replies. Therefore, if you email your closest HIVE, which you can find on HIVE’s page on the Army website, their autoreply may be of additional assistance.

Army HIVE wishes all of its Service community customers, and our internal and external stakeholders, a very happy Christmas and New Year. We look forward to continuing our support and engagement in 2026.


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Monday, 19 February 2024

Launch of new easier Wraparound Childcare registration and claims process



It's now even easier for Service families to register and claim for Wraparound Childcare (WAC).

Following your feedback, we have simplified the process to make it easier for you and your family. WAC is now fully integrated in JPA and brings registration, claims calculations, and claims all together in one place – in the 'My child allowances: WAC' section.

Could your family save £3,400 a year, per child?

Over 10,500 Service children's childcare is currently being supported by Wraparound Childcare funding.

If you have a child aged between 4 and 11 (4-16 if in receipt of disability benefits), on average, your family could save up to £3,400 per child, per year on before and after school care.

If you think your family may be eligible, find out more about WAC by visiting the Discover My Benefits Army, RAF, Navy or Marines webpage.
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