DWP: Managed move of claimants to Universal Credit set to restart

Move to Universal Credit

All benefit claimants will be moved over to Universal Credit by the end of 2024, with moves from legacy schemes resuming in May 2022. A press release and policy paper were published on Gov.uk earlier this week.

From May 2022, customers will be informed of the need to move across to Universal Credit (UC), if they are on an existing legacy benefit:

* Jobseeker’s Allowance – income based

* Employment and Support Allowance – income related

* Income Support

* Incapacity Benefit

* Housing Benefit

* Working Tax Credit

* Child Tax Credit

The initial phase of Move to UC will involve a small number of customers with volumes increasing in a controlled way.

Universal Credit leaflet in 2022/23 HMRC tax credits renewals pack

From Tuesday 26 April, all tax credit customers will receive a printed A5 leaflet in their HMRC tax credits renewal pack. The leaflet raises awareness that tax credits are ending in 2024 and that many tax credit customers could be financially better off on Universal Credit (UC). Customers are directed to the Understanding Universal Credit website for more information.

This activity is part of the voluntary migration phase of ‘Move to UC’ but does not directly encourage customers to move to UC - it is essential that they consider the information for themselves.