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Weekly blog email updates: please note that this service has had to be temporarily suspended with effect from the week beginning 29th Jan 2024 whilst we move to a new system. The update will still be provided here on the blog and will re-start by email as soon as possible.

If you’re not already on our subscriber list and would like to receive a weekly summary of the main blog posts for your location (or as many locations as you wish across the HIVE’s worldwide network) please sign up using this link

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Monday 28 February 2022

The Little Troopers: Free Affirmation Cards for military children

The Little Troopers Affirmation Cards are free to download from our website and feature 35 bright and colourful positive affirmations.

Click HERE​ for more information

Army HIVE Instagram


Service Families Accommodation - Utility Bills

 SFA Utility Bills

As more small energy suppliers enter administration, it can sometimes be challenging for DIO to engage with the replacement supplier, appointed by Ofgem, when a family moves out of their SFA.

To avoid DIO incurring unnecessary costs, families must ensure they take a meter reading at the Move-In appointment and at the Move-Out appointment. Families must also inform their energy supplier of their final meter reading at Move-Out and supply a forwarding address.

Families are responsible for utility bills from the date of Move In until the date of Move Out, unless the home falls under an MOD fuel supply arrangement. Families can choose to remain with the existing suppliers to their SFA or negotiate their own utility provider for gas and electricity.

Families entering into private agreements with utility providers must ensure that the contracts include a caveat enabling them to terminate the agreement by giving 28 days' notice of ending the agreement and 48 hours' notice of termination.

DIO’s Industry Partner is permitted to provide some personal details to utility providers within GDPR guidance when families fail to settle their utility bills on Move-Out. However, families should remember it is their responsibility to notify their suppliers that they are leaving a property.

We thank you for your continued support with this issue.

NHS Cervical Screening: 'I'm doing it for our future'

Tuesday 22 February 2022

SSAFA Support Groups

 


For more information click here.

Friday 11 February 2022

Restructure of Defence Children Services (DCS)

 

Please click HERE to read the full document 

Future Defence Infrastructure Services (FDIS) Contracts




A message from DIO’s Head of Accommodation, Air Commodore James Savage

Further to my last message to families dated 13 January 2022, regarding the introduction of the new Future Defence Infrastructure Services (FDIS) Accommodation contracts that will replace the National Housing Prime (NHP) contract, I am pleased to confirm that the new contracts will come into service on 1 April 2022.

This change to the in-service date of FDIS has allowed time to ensure all the key systems are fully tested and operational prior to going live.

We have collaborated closely with key stakeholders, including the Families Federations, to ensure that Service families’ needs are fully considered and an improved ‘lived experience’ is provided. The new contracts will require suppliers to work differently, such as fixing faults on an initial visit to a property and undertaking simple preventative maintenance while attending properties to reduce disruption to families.

More details will be made available about the new contracts as we approach the in-service date, and comprehensive guides will be available for families on the Pinnacle website.

Further updates will be provided via social media. Information on the new contracts and the benefits they will deliver for families is also available on the SFA Gov.UK website.

Thursday 10 February 2022

Women in Employment

 



Please click HERE for more information and to register. 

Monday 7 February 2022

Calling Commonwealth Veterans and Military families


Anglia Ruskin University (ARU) Veterans and Families' Institute is doing research into your experience of life in the UK, the UK immigration system and life in the military. Please get in touch if you would like to take part (see attached poster)

Thursday 3 February 2022

NHS - Protect your child from MMR

 

Around 1 in 10 children in the UK aren’t vaccinated against measles, mumps or rubella (MMR).
The MMR vaccine is safe and offers the best protection for children and their community. If you can’t remember if your child has had their MMR vaccines, check their personal child health record (red book) and speak to your GP practice to book their first or second dose. Visit ​NHS-MMR vaccine for more information.​

Tuesday 1 February 2022

DIO: Action Plan to tackle damp and mould

 

DIO is investing £73m in improvements to combat damp and mould in homes for service families. Improved processes through earlier intervention and prevention will make a big difference for thousands of military families.

A dedicated hotline for reporting damp and mould will go live in April to make it easier for families to report issues and get them sorted. Click here for further information.

To read more about the DIO Damp and Mould Action Plan you can find details on Gov.UK