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Army HIVE Christmas and New Year Closures

The majority of Army HIVEs will be closed after duties on Fri 19 Dec 25 and will reopen on Mon 5 Jan 26. There may be localised variations to these dates for individual HIVEs.

Army HIVE HQ is also closed during the festive fortnight, so any enquiries submitted via the ‘If you need further information’ MS Forms function on our UK, Cyprus or Overseas blogs will be answered when we return in the New Year.

We will periodically cover private messages on our Army HIVE Facebook platform (and X/Instagram where possible) whilst we are closed. However, this will not be 24/7 and should not be relied upon for anything that requires an urgent response.

To support our customers with more immediate requirements however, the Army HIVE HQ email will provide a comprehensive out of office autoreply, detailing points of contact that are either 24/7, emergency providers, or open over the festive leave fortnight. To receive this autoreply, please email:
RC-Pers-HIVEComms-0Mailbox@mod.gov.uk

Individual HIVEs will also provide localised contact details for Christmas and New Year cover wherever possible in their automated replies. Therefore, if you email your closest HIVE, which you can find on HIVE’s page on the Army website, their autoreply may be of additional assistance.

Army HIVE wishes all of its Service community customers, and our internal and external stakeholders, a very happy Christmas and New Year. We look forward to continuing our support and engagement in 2026.


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Friday, 20 June 2025

DIO Service Family Accommodation (SFA) Communications Update - 20 June 25


Prolonged dry weather and water conservation


Those living overseas will be well-accustomed to warmer weather, but for those living in the UK please note several areas across England and Wales have experienced the driest spring for over 60 years, and in some cases since records began. This has led to the Environment Agency and Natural Resources Wales declaring a combination of drought status and prolonged dry weather status for many regions.

To help conserve water follow the recommended actions:
  • Consider taking a quick shower instead of a bath.
  • Be mindful not to keep taps running for longer than needed to avoid water wastage.
  • Try to run dishwashers and washing machines with a full load.
  • Check and report any leaks in toilets, faucets or pipes to Pinnacle by calling 0800 031 8628.
Collectively, these small actions can make a big difference to available water resources. Thank you for your support and co-operation.

Summer safety tips

Summer is upon us, and we want to share some Summer Safety Tips to keep you and your family safe during warmer weather.

For advice on summer safety including window restrictors, BBQs, and what to do if you find a wasp or bees nest inside your property, visit: https://www.pinnacleservicefamilies.co.uk/in-my-home/summer-tips/