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Army HIVE Christmas and New Year Closures

The majority of Army HIVEs will be closed after duties on Fri 19 Dec 25 and will reopen on Mon 5 Jan 26. There may be localised variations to these dates for individual HIVEs.

Army HIVE HQ is also closed during the festive fortnight, so any enquiries submitted via the ‘If you need further information’ MS Forms function on our UK, Cyprus or Overseas blogs will be answered when we return in the New Year.

We will periodically cover private messages on our Army HIVE Facebook platform (and X/Instagram where possible) whilst we are closed. However, this will not be 24/7 and should not be relied upon for anything that requires an urgent response.

To support our customers with more immediate requirements however, the Army HIVE HQ email will provide a comprehensive out of office autoreply, detailing points of contact that are either 24/7, emergency providers, or open over the festive leave fortnight. To receive this autoreply, please email:
RC-Pers-HIVEComms-0Mailbox@mod.gov.uk

Individual HIVEs will also provide localised contact details for Christmas and New Year cover wherever possible in their automated replies. Therefore, if you email your closest HIVE, which you can find on HIVE’s page on the Army website, their autoreply may be of additional assistance.

Army HIVE wishes all of its Service community customers, and our internal and external stakeholders, a very happy Christmas and New Year. We look forward to continuing our support and engagement in 2026.


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Thursday, 13 November 2025

Primary School Aged Children's Overseas Allowance - Launching January 2026


Primary School Aged Childcare Overseas (PSACO) Allowance to launch in January 2026. PSACO is the final phase of the Wraparound Childcare (WAC) Scheme, providing a reimbursement for the costs of before and after school childcare in overseas locations where WAC eligibility criteria cannot be met due to local rules and regulations or because Tax-Free Childcare (TFC) accounts are not available. The launch of the PSACO Allowance means eligible Service families will have access to before and after school childcare funding in all overseas locations. PSACO eligibility criteria and guidance will be added to the Discover My Benefits website from January 2026

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