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Army HIVE Christmas and New Year Closures

The majority of Army HIVEs will be closed after duties on Fri 19 Dec 25 and will reopen on Mon 5 Jan 26. There may be localised variations to these dates for individual HIVEs.

Army HIVE HQ is also closed during the festive fortnight, so any enquiries submitted via the ‘If you need further information’ MS Forms function on our UK, Cyprus or Overseas blogs will be answered when we return in the New Year.

We will periodically cover private messages on our Army HIVE Facebook platform (and X/Instagram where possible) whilst we are closed. However, this will not be 24/7 and should not be relied upon for anything that requires an urgent response.

To support our customers with more immediate requirements however, the Army HIVE HQ email will provide a comprehensive out of office autoreply, detailing points of contact that are either 24/7, emergency providers, or open over the festive leave fortnight. To receive this autoreply, please email:
RC-Pers-HIVEComms-0Mailbox@mod.gov.uk

Individual HIVEs will also provide localised contact details for Christmas and New Year cover wherever possible in their automated replies. Therefore, if you email your closest HIVE, which you can find on HIVE’s page on the Army website, their autoreply may be of additional assistance.

Army HIVE wishes all of its Service community customers, and our internal and external stakeholders, a very happy Christmas and New Year. We look forward to continuing our support and engagement in 2026.


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Wednesday, 11 September 2024

Understanding the impact of Government school fees policy for SP with children using private schools

In light of the introduction of a governmental policy which will charge VAT on private and independent schools in the UK from 1 January 2025, the Army Personnel Policy team are keen to understand the impact of this change on Service Personnel and their families. 

The British Army recognises the unique circumstances faced by our serving personnel and that frequent mobility can disrupt children’s education. The Continuity of Education Allowance (CEA) helps by providing the children of serving personnel with a stable education that wouldn’t otherwise be available in the state-maintained school sector. The Army are working closely with the Army Families Federation (AFF) to better understand the full impact of the removal of the VAT exemption on independent schools from 1 January 2025.

Recognising not only CEA claimants but many other Service families who depend on private schools to provide stability to their children whilst they meet the day to day demands of Service life, and those who may consider this in the future, this survey is designed to provide all SP with the opportunity to submit their views on the matter.

The survey should take no more than 4 minutes to complete.

SP and Families are warmly encouraged to complete this short poll which can be found here: School Fees Poll (mod.uk)​​. The survey closes at midnight on Monday 23 September 2024.