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Monday, 28 February 2022

The Little Troopers: Free Affirmation Cards for military children

The Little Troopers Affirmation Cards are free to download from our website and feature 35 bright and colourful positive affirmations.

Click HERE​ for more information

Army HIVE Instagram


Service Families Accommodation - Utility Bills

 SFA Utility Bills

As more small energy suppliers enter administration, it can sometimes be challenging for DIO to engage with the replacement supplier, appointed by Ofgem, when a family moves out of their SFA.

To avoid DIO incurring unnecessary costs, families must ensure they take a meter reading at the Move-In appointment and at the Move-Out appointment. Families must also inform their energy supplier of their final meter reading at Move-Out and supply a forwarding address.

Families are responsible for utility bills from the date of Move In until the date of Move Out, unless the home falls under an MOD fuel supply arrangement. Families can choose to remain with the existing suppliers to their SFA or negotiate their own utility provider for gas and electricity.

Families entering into private agreements with utility providers must ensure that the contracts include a caveat enabling them to terminate the agreement by giving 28 days' notice of ending the agreement and 48 hours' notice of termination.

DIO’s Industry Partner is permitted to provide some personal details to utility providers within GDPR guidance when families fail to settle their utility bills on Move-Out. However, families should remember it is their responsibility to notify their suppliers that they are leaving a property.

We thank you for your continued support with this issue.

Tuesday, 22 February 2022

SSAFA Support Groups

 


For more information click here.

Friday, 11 February 2022

Restructure of Defence Children Services (DCS)

 

Please click HERE to read the full document 

Thursday, 10 February 2022

Women in Employment

 



Please click HERE for more information and to register. 

Tuesday, 1 February 2022

DIO: Action Plan to tackle damp and mould

 

DIO is investing £73m in improvements to combat damp and mould in homes for service families. Improved processes through earlier intervention and prevention will make a big difference for thousands of military families.

A dedicated hotline for reporting damp and mould will go live in April to make it easier for families to report issues and get them sorted. Click here for further information.

To read more about the DIO Damp and Mould Action Plan you can find details on Gov.UK