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Army HIVE Christmas and New Year Closures

The majority of Army HIVEs will be closed after duties on Fri 19 Dec 25 and will reopen on Mon 5 Jan 26. There may be localised variations to these dates for individual HIVEs.

Army HIVE HQ is also closed during the festive fortnight, so any enquiries submitted via the ‘If you need further information’ MS Forms function on our UK, Cyprus or Overseas blogs will be answered when we return in the New Year.

We will periodically cover private messages on our Army HIVE Facebook platform (and X/Instagram where possible) whilst we are closed. However, this will not be 24/7 and should not be relied upon for anything that requires an urgent response.

To support our customers with more immediate requirements however, the Army HIVE HQ email will provide a comprehensive out of office autoreply, detailing points of contact that are either 24/7, emergency providers, or open over the festive leave fortnight. To receive this autoreply, please email:
RC-Pers-HIVEComms-0Mailbox@mod.gov.uk

Individual HIVEs will also provide localised contact details for Christmas and New Year cover wherever possible in their automated replies. Therefore, if you email your closest HIVE, which you can find on HIVE’s page on the Army website, their autoreply may be of additional assistance.

Army HIVE wishes all of its Service community customers, and our internal and external stakeholders, a very happy Christmas and New Year. We look forward to continuing our support and engagement in 2026.


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Wednesday, 20 August 2025

How satisfied are you with family life while serving overseas?


As the Overseas Survey draws to a close on 30 August 2025, MOD are making one final call to hear from Armed Forces families living overseas. These insights are vital in shaping the support, services, and policies that matter most to them.

Whether it’s childcare, education, employment or military life in general — your voice makes a difference!

MOD would like to say a big thank you to everyone who’s already shared their experiences. Your contribution will help the MOD to build a clearer, stronger picture of life overseas.

Also a reminder to everyone that, for anyone who hasn’t had a chance to take part yet, there’s still time. It only takes a few minutes, and feedback is invaluable.

Every response counts. - Survey

As the Overseas Survey draws to a close on 30 August 2025, MOD are making one final call to hear from Armed Forces families living overseas. These insights are vital in shaping the support, services, and policies that matter most to them.

Whether it’s childcare, education, employment or military life in general—their voice makes a difference https://surveys.mod.uk/index.php/458476?lang=en (link to survey).

Also a reminder to everyone that, for anyone who hasn’t had a chance to take part yet, there’s still time. It only takes a few minutes, and feedback is invaluable.

MOD would like to say a big thank you to everyone who’s already shared their experiences. Their contribution will help the MOD to build a clearer, stronger picture of life overseas.

Every response counts.

Wherever you are in the world, Defence is here to support you and your family to navigate various aspects of Service life, including:

· spousal / partner employment
· education and childcare
· communications
· Safeguarding.

If you’re serving overseas, it’s important that Defence understands your positive experiences and any challenges. Your feedback will help to improve Defence’s policies and initiatives to better meet your family’s needs.

Take the Overseas Families Survey.

Shape your future


Your feedback will help to enhance Defence’s support for overseas personnel and families, and will build on recent progress:
Global Mobility Allowance (GMA) trial an overseas allowance that offers an easier claims process and greater flexibility on spending.
New Overseas Allowances Reckoner tool – providing personalised allowance calculation estimates, for those preparing for overseas assignments.

· Extending the Get You Home (Travel to Europe) trial scheme – contributing towards up to two return journeys per month, to an eligible Service person’s family home in Europe.
Disturbance Expenses rate uplift – enabling eligible Service personnel moving to the UK from overseas to claim the same, higher ‘overseas rate’ as those moving overseas from the UK.
Wraparound Childcare (WAC) Overseas – helping Service families with up to 80% of costs for before and after school childcare.

Find out more on how Defence is simplifying overseas service finances.

What should I know?


· All Regular and Reserve Service personnel and their spouses / partners are encouraged to      take part.
· All feedback is anonymous.
· You can use a personal device to complete the survey.
· You have until 11.59 pm, Saturday 30 August 2025 to make your voice heard.
· It should take you no more than 20 minutes to compete the survey.

The more people we hear from, the better able we are to make informed choices on how to improve your experience of Service life.

If you have questions about the survey, contact the MOD Armed Forces Families and Safeguarding team: people-AFFS-data-research@mod.gov.uk.

To view previous survey results, visit GOV.UK.

Useful information and resources

To explore allowances, opportunities, and benefits for you and your family as part of Your Offer, visit Discover My Benefits.

For useful signposting to information, guidance and support to help navigate Service family life, visit the Families Hub.

To explore Defence’s plan to drive forward positive initiatives for Service families, read the Armed Forces Families Strategy 2022-2032.

For information and support on a wide variety of topics affecting your Service and personal life, including relocation and local area information, contact the relevant HIVE:

· Royal Navy Family and People Support

· Army HIVE

· Royal Air Force HIVE.

Considering an overseas posting? Already overseas and have a question?

You and your family can find information on overseas locations through the international HIVE (iHIVE) - explore the iHIVE.